ICF has appointed Assistant General Counsel and Director Crystal Jones to oversee the Global Data Protection and ePrivacy program. As Data Protection Officer, Jones continuously ensures that ICF follows data protection best practices and maintains compliance with regulatory frameworks across the globe—from the European Union’s General Data Protection Regulation (GDPR) to California’s recent landmark privacy legislation.
As both a controller and processor handling large amounts of client, employee, and individual personal data across the world, ICF has adapted in design and practice to meet the requirements of these shifting frameworks.
Jones has worked to align the company’s internal practices and procedures with globally recognized data protection laws and regulations. The GDPR, as well as the unprecedented data protection standard set in California, are two recent examples of legislation around which ICF’s business has evolved. Jones will act as the main point of contact with regulators concerning related matters.
Jones, along with Joe Dyer, ICF’s Vice President & Chief Information Security Officer, has directed extensive efforts and resources toward making sure the data ICF handles is properly managed and secured with helpful guidance from the leading law firm DLA Piper LLP.
Jones’ Data Protection team, which resides within ICF’s Office of General Counsel, guides the company’s mandatory all-employee data protection training. Training for best data protection practices enables employees to comply with notice and lawful basis requirements, employ privacy by design and default principles, use privacy-enhancing technologies, such as multi-factor authentication and encryption, demonstrate accountability in all processing activities, and follow risk mitigation protocols.
The Data Protection team also implements diligent supplier data protection assessments and leverages commercial standard data protection-compliant data.
“As a global company, our commitment to privacy as a fundamental human right is central to our business and the work we do for our clients,” Executive Vice President and General Counsel Jim Daniel said. “I look forward to our continued efforts and to integrating these measures into our overall business delivery approach.”
