ICF (NASDAQ: ICFI), the global consulting and digital services provider, announced today that it has completed the acquisition of London-based The Future Customer Limited, a leading boutique loyalty strategy and marketing company. The acquisition extends ICF Olson’s successful loyalty business to Europe.
The Future Customer’s leadership team includes the originators of Tesco Clubcard, one of the U.K.’s most successful retail loyalty program. Since its establishment in 2012, The Future Customer has developed international loyalty strategies in retail, media, mobile, energy and health. The company harnesses customer insight to grow brand affiliation and advocacy while improving marketing efficiency and profitability.
Read more about the acquisition and ICF’s customer loyalty products and services.