Energy customer insights: Tracking preferences in a changing landscape

What's inside the report?

• Customer expectations are shifting – Learn how changing energy preferences impact engagement, satisfaction, and program participation.
• Emerging trends in energy consumption – Uncover how new technologies and sustainability goals are shaping demand.
• Trust and reliability in the utility sector – Discover what matters most to customers when it comes to service, communication, and innovation.
• Opportunities for utility leaders – Gain actionable insights to enhance customer experience and drive long-term success.

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