Kristie O'Shea

Kristie helps clients choose the right digital solutions to solve their most pressing business challenges. Her industry expertise is concentrated in travel and hospitality, wellness, retail, restaurants, and government. Her domain expertise includes loyalty marketing, marketing automation, program implementation, and employee engagement.

With empathy at the forefront, Kristie loves to study what people really want and why they do the things they do. By combining a deeper understanding of human behavior with the power of technology, Kristie and her team deliver solutions that matter. Kristie uses techniques such as design thinking, test and learn, and continuous value delivery products to help clients get results–fast.

Kristie’s experience includes serving as the division director responsible for leading several multi-million-dollar software engineering, systems integration, and cybersecurity product development programs. Her focus on quality, security, and continuous improvement using frameworks such as the Capability Maturity Model Integration (CMMI®) and Lean Six Sigma resulted in high performing, reliable, and trusted solutions.